Read about what makes us a great place to work.

Culture and Creativity

My Onboarding Experience

Lindsay Keim is one of the newest Literacy and Education Coordinators at Booksource, a division of GL group. Here, she shares her recent onboarding experience-and raves about how easy and enjoyable the transition into her new role has been! Pulling up to my driveway I saw an unexpected package on my doorstep. In it there were several goodies for me from my new employer, Booksource. There was also a welcome letter advising where to go on my first day, what time to be there and where to park. M...

How Booksource Keeps Our Brand Promise and Satisfies Our Customers

Thanks to Susan Allen, Booksource's Customer Care Manager, for sharing her thoughts on the Booksource Brand Promise and explaining just what it is that makes this such a special company to work with. Booksource, a division of GL group, partners with PreK-12 educators to build classroom libraries that engage readers. Think about the last time you had an exceptional experience with a company. What was it that stands out? As Maya Angelou said, "Ive learned that people will forget what you said, p...

GL group’s ELP and the Disney Leadership Institute

We are excited to have a guest post from Lise Brewer, Customer Care and Office Manager at Peaceable Kingdom, our location in Berkeley, CA! I've been with Peaceable Kingdom for almost six years. I've spent my time here in customer service and recently decided that I would like to pursue opportunities for professional development. When I looked into GL group's Emergent Leader Program (ELP), I knew it was the perfect opportunity! ELP is a 12-month long development journey for high potential empl...

The Power of the Exit Interview

At GL group, we conduct an exit interview with every employee. No matter their reasons for leaving, we feel that exit interviews are a great opportunity to learn what this employee feels was working – and what wasn't. Many people tell you that they are leaving for more money, they need a different schedule, their drive time is too long, etc. Those might all be true, but the bottom line is that something caused them to take the step to look for a new job. We want to know the real reason...

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