Read about what makes us a great place to work.

Culture and Creativity

GL group’s ELP and the Disney Leadership Institute

We are excited to have a guest post from Lise Brewer, Customer Care and Office Manager at Peaceable Kingdom, our location in Berkeley, CA! I've been with Peaceable Kingdom for almost six years. I've spent my time here in customer service and recently decided that I would like to pursue opportunities for professional development. When I looked into GL group's Emergent Leader Program (ELP), I knew it was the perfect opportunity! ELP is a 12-month long development journey for high potential empl...

The Power of the Exit Interview

At GL group, we conduct an exit interview with every employee. No matter their reasons for leaving, we feel that exit interviews are a great opportunity to learn what this employee feels was working – and what wasn't. Many people tell you that they are leaving for more money, they need a different schedule, their drive time is too long, etc. Those might all be true, but the bottom line is that something caused them to take the step to look for a new job. We want to know the real reason...

One Mom’s Experience With Bring-Your-Baby-to-Work

GL group's Bring-Your-Baby-to-Work program has been in place for more than 20 years. When I started at GL group, it was one of the things that drew me to GL group. Here I am, two years later and I just returned to work after my maternity leave, with my baby girl, Evelyn, in tow. This opportunity has been wonderful for my family and me. I thought I would be ready to leave Evelyn and go back to work. But I was not. It is so helpful that she is able to come with me and made the transition back ...

Gotcha! Recognizing Employees for Their Great Work

We are excited to have a guest post from Madison Zona, Talent Development Coordinator at GL group. Everyone wants to be told they're doing a great job when they excel at work. It's particularly important for employees to hear that their supervisors and co-workers recognize their hard work and successes. When you recognize someone's successes, you encourage the repetition of that behavior. Studies show that engagement, productivity, and customer service increases when recognition is an ...

How to Handle Tough Employee Questions About Finances

At GL group we practice open book management. We share our financials and long and short-term planning with all of our employees. When everyone has all of the information, it allows us to make the best decisions for the business, together. This policy has produced great results for our company. Our employees think critically about every decision they make and we find that this helps our business grow, both when times are good and when they're not so good. One challenging aspect of this p...

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